Tag: "service"

Value Analysis Steering Committee: A Value Analysis Prerequisite

Value Analysis Steering Committee: A Value Analysis Prerequisite

In each issue of HVAM we will provide our readers with the one basic proven and time tested tenet of value analysis to assist you to refine, enhance, and advance your value analysis processes. If you have any questions on this lesson, please contact us at bobpres@strategicva.com. We have worked with hundreds of value analysis […]

Ignoring A Customer In Your Value Analysis Process Can And Will Destroy Your Credibility

Ignoring A Customer In Your Value Analysis Process Can And Will Destroy Your Credibility

When we teach our clients’ value analysis team members in our Lean Value Analysis Program about the “Hierarchy of Customers” (internal and external), we start out by focusing on the obvious customer who is anyone who touches the product, service or technology through its life cycle. However, we also talk about the importance of identifying […]

Did You Know That Standardization Can Cost You Money?

Did You Know That Standardization Can Cost You Money?

Not all standardization is good for your healthcare organization’s bottom line. For over 40+ years, the healthcare supply chain industry has espoused standardization as a technique of choice for reducing and controlling their  costs. I cannot argue that if implemented strategically this will definitely reduce your supply costs. Unfortunately, we have seen hundreds of supply […]

The Seven-Percent Savings Solution

The Seven-Percent Savings Solution

Why do we continue to pursue 1%, 2% or 3% savings solutions (i.e., price), when a 7% savings solution (i.e., utilization) is just as easily obtainable? For instance, I know of healthcare organizations that have spent months to achieve a 3% savings on their cardiac rhythm management products, when a 7% to 15% savings was […]