benchmarking

Gina Thomas—Chief Development Officer, Lumere The January 13 New York Times article titled “Can Your Hip Replacement Kill You?” might seem dramatic, but it’s not an overstatement. If we don’t take a deeper dive into […]

Understanding your healthcare organization and that of your competitors How do you know if your people, products, and processes are world class or just so-so? How do you know if there is more savings available in […]

Tips and tools to enhance your VA communication and productivity – Part 2 By Wanda-Dupree Lane, RN, BSHA, MaED, Clinical VA Coordinator, The Regional Medical Center, Memphis, TN The most valuable tool for improving communication […]

Multiple benchmarking sources ensure that you are getting them right the first time. Benchmarking is an art and a science, but there are some hard and fast rules that need to be followed to ensure […]

Elevate your benchmarking for greater accuracy, reliability, and insight. A recent survey by CAPS Research (co-sponsored by Arizona State University) of supply chain leaders indicated that there is a shift in benchmarking for greater accuracy, […]

It’s not the metrics that count, but how they lead you to superior performance. There is one overlooked fact about benchmarking; that it is the search for best practices that leads to superior performance.  This […]

Industry embraced a simple idea in the 1980s. The idea was that it was possible to search for the best practices that will lead to superior performance by comparing cost, time or quality of one […]