Cost and Quality Aren’t Mutually Exclusive
If two things are mutually exclusive, they are separate and very different from each other. Obviously, you might think that cost and quality fit this…
customer
Ignoring A Customer In Your Value Analysis Process Can And Will Destroy Your Credibility
When we teach our clients’ value analysis team members in our Lean Value Analysis Program about the “Hierarchy of Customers” (internal and external), we start…